You can place an order by following the next steps:

  1. Select the desired product (size and amount)

  2. Access the shopping cart to continue the purchase process

  3. Enter the data

  4. Choose the payment method

  5. Confirm the order

If you need any help, feel free to contact us by sending an e-mail to info@mona.rs

 

Post export (an external company that delivers goods for us), delivers packages to your home address.

Most often, it takes 20 business days for processing orders and shipping packages.

The estimated delivery time is shown for informative purposes only. Mona doo company cannot vouch for the estimated delivery time shown in the table. The package can be kept longer than initially planned at certain posts for safety checking procedures, which can postpone the estimated delivery time. According to previosly stated, delivery  can last up to 30 days.Prolonged deliveries are also prone to happen during holiday seasons, as processing the packages can take longer than the usual.

You can pay for the items while placing an order through the Mona Online Store in following ways:

  • Payment cards Visa, Mastercard, Maestro, American Express

  • PayPal system

     

You can have a refund If the size of the ordered item is not suitable. Buyers can be free to place a new order with the same item in different ,more suitable size. Before returning, it is necessary to contact us via e-mail info@mona.rs

 

Working hours of the stores as well as other information about the stores can been read here.

Working time of Mona online store is from  9.00 AM until 5.00 PM on business days (Mon-Fri).

Yes, we are providing delivery to all countries worldwide. Delivery costs can vary depending on the weight of the package and the country you are coming from.